Raindesk remote support app

The raindesk remote support app is how we can link to your Pc remotely (with your permission and when you have internet an connection) When we connect to you, you will click on the accept button to allow us access. You will be able to look at every thing we do. The link below will enable you to download the app and place to any convenient place for you. When we need to connect to you, we will ask for you to run the raindesk app, then you will give us the connection number on the app so we can connect to you.

Rainxms remote support monitoring

The rainxms monitoring service is a service that runs in the background. This looks at windows and your hardware (PC) and does health reports to our servers (NO personal data is sent to us) The chances are we will know of issues before you do. If we get any notification, we will analyse the issue and call you if there is a need to rectify. You don’t have to run this service its not mandatory but is good to have only.